CHC33015 Certificate III in Individual Support (Ageing & Disability)

OverviewApply nowEnquire

CHC33015 Certificate III in Individual Support (Ageing & Disability) is a course designed for individuals who are interested in the Disability and Aged Care industry. Aged Care workers provide personal care and assistance for the ageing and aged people in nursing homes, respite and residential care facilities. Working in the Aged Care industry is challenging, however, making a difference in the lives of our elderly is quite rewarding. You will learn the necessary skills required to provide care for them including physical, emotional, psychological and behavioural needs. You will learn all of the necessary requirements to meet their needs and people living with disabilities, including their physical, emotional, social, recreational and cultural needs. Upon completion of this course, you will be able to gain employment in residential aged care as well as in home and community care.

The demand for aged care workers is expected to experience strong growth into 2016. More than 130,000 people were employed in this industry in 2010 compared to 112,000 the previous year. Upon successful course completion, students will gain clinical skills and knowledge which will empower them to assist the elderly with daily activities of living, understand dementia, implement care plans, and help promote independence in the elderly.


CHC33015 Certificate III in Individual Support (Ageing & Disability) is delivered with Victorian and Commonwealth Government Funding for students who meet the eligibility criteria.

Please Note:

For more information, please click here to download a copy of the student handbook in pdf format.

Also read the student code of conduct, rights and responsibilities here

DurationApply nowEnquire

The Individual Support (Ageing & Disability) course takes approximately 1200 – 2400 hours but students can take a shorter period depending on their life experiences and level of qualifications and the modes of study they undertake. This time frame includes class time and supervised work placement in an Aged Care/Nursing home and/or Disability setting. On average a learner should allocate twenty hours/week for learning and assessments.

On average a learner should allocate twenty hours/week for learning and assessments.

JTI offers flexible training which suits individuals and industry requirements. The flexible nature of our delivery of this course [online, blended, face-to-face] caters to students in need of flexible study/work hours, working parents, students studying other courses, those juggling between employment and studies and all who are time constrained and wish to either further their education or change career paths.

Government FundingApply nowEnquire

Government Funding Eligibility Criteria

To assess your eligibility for government funding please speak to a Job Training Institute staff member or use the government funding button below.

Funding available currently is in Victoria.

Government Funding Check

Click here to check eligibility





Students with disabilities are also encouraged to access funded training places.

For further information / funding in other state, please contact our friendly staff.


Phone: (03) 9212 3535 | 9802 9697 | 0434378860

PricingApply nowEnquire

Registration Fee Tuition Fee Total Without Concession With Concession
CHC33015 Certificate III in Individual Support (Disability & Ageing)
Blended Online and Face to Face
$500 $2,000
$2,500 $100 per calendar year ($0.13 per scheduled hours) $20 per calendar year ($0.03 per scheduled hours)
RPL (Recognition of Prior Learning)For CHC33015 $500 Please click here for detailed information $2,500 $100 per calendar year ($0.13 per scheduled hours) $20 per calendar year ($0.03 per scheduled hours)
Student Printer
$50 required for card deposit.
Note: remaining card balance is non-refundable.
Paper Size Black & White Colour
A4 $0.20 $1.00
A3 $0.25 $1.70
Scanning FREE
HLTAID003 Provide First Aid Current certificate is required for Work Placement Elective Unit (FREE)
JTI Work Placement T-Shirt Required for Work Placement $25 each (GST inclusive)
Police Check Required for Work Placement $50 (GST inclusive)/Employment check $32(Volunteer GST Inclusive) (through fit2work with JTI)
Re-issue certificate(including Academic Transcript) Optional $50
Re-issue Academic Transcript Optional $25

Minimum tuition fees for Indigenous students

Under the Indigenous Completions Initiative, all enrolments undertaken by Indigenous students will be charged at the concession rate. This includes Diploma programs.

NOTE: Skills First Program is a subsidised training scheme through the Victorian Government. It is available to eligible residents in Victoria.

If you are eligible for Skills First Program funding and if you complete the course(CHC33015 Individual Support (Disability and Ageing)), government contribution will be approximately $5,005

Registration fee for Domestic Full Fee paying student is Non-refundable

JTI advises that accessing Skills First Program entitlement may impact your ability to access to further government subsidised training.

JTI is compliant with the Equal Opportunity Act 2010, and Individuals with disabilities are encouraged to access government funded training.

The student tuition fees are indicative only and subject to change dependent on individual circumstances at enrolment. Additional fees such as student services and amenity fees may apply.

* Pay $1,500 of the tuition fee upfront and get 10% of total fees.
* Payment plans available. Please contact us for more details

Concessions on tuition fees for government subsidised training places in all course categories are available to people in the following groups:

  • Commonwealth Health Care Card holders, and their dependent children and dependant spouses
  • Pensioner Concession Card holders, and their dependent children and dependant spouses
  • Veteran’s Gold Card holders (but not their dependants)

Funding Entitlements

Your completion of this course with our institute may affect your future funding eligibility. So be sure this is the course you are interested in, which will enable you get a job and lead to your future career pathway.

Students in Victoria who qualify for government funding are only allowed to undertake 2 courses at the same level in their lifetime with the exclusion of:

  1. the Victorian Certificate of Education; Victorian Certificate of Applied Learning (Intermediate or Senior); International Baccalaureate Diploma; and senior secondary school certificates from other Australian jurisdictions;
  2. qualifications listed in the Foundation Skills List (Attachment 1 to these Guidelines);
  3. any VET certificates undertaken as part of a senior secondary qualification (including School Based Apprenticeships/Traineeships);
  4. where an individual is transitioning from a superseded qualification to the current version of the same qualification; and
  5. Where an individual is recommencing training in the same qualification (at either the same or a different provider).

Methods of payment:

At Job Training Institute we accept a wide range of payment methods:

  • Cheque or money order
  • Cash
  • EFTPOS (whether over the phone or in person)
  • Online credit card and debit card payments (Fees and charges may apply)
  • Direct deposits

* All payment is done in arrears, except the registration fee.

* Registration Fee is non-refundable.

InformationApply nowEnquire


This course is current as per

Course Structure

Completion of Individual Support (Disability & Ageing), requires the satisfactory completion of 15 Units of Study: made up of 14 compulsory and 1 elective unit.

Compulsory Units:

  • CHCCCS015 Provide individualised support
  • CHCCCS023 Support independence and well being
  • CHCCOM005 Communicate and work in health or community services
  • CHCDIV001 Work with diverse people
  • CHCLEG001 Work legally and ethically
  • HLTAAP001 Recognise healthy body systems
  • HLTWHS002 Follow safe work practices for direct client care
  • CHCDIS001 Contribute to ongoing skills development using a strengths-based approach
  • CHCDIS002 Follow established person-centred behaviour supports
  • CHCDIS003 Support community participation and social inclusion
  • CHCDIS007 Facilitate the empowerment of people with disability
  • CHCCCS011 Meet personal support needs
  • CHCAGE005 Provide support to people living with dementia
  • CHCAGE001 Facilitate the empowerment of older people

Elective Unit:

  • HLTAID003 Provide first aid

Work Placement Program
Work placement is not optional; this course includes a compulsory number of hours of practical placement.

This qualification will suit students who would like to work in both aged care environment and/or in the disability sector.

Work placement for this course must be in a disability setting and/or in an aged care setting.

  1. CHC33015 Certificate III in Individual Support (Disability)

If a student completes all the theory units in this stream and does 120 workplacement hours in a disability sector only, JTI will issue the student with a certificate with this qualification (CHC33015 Certificate III in Individual Support (Disability)).

  1. CHC33015 Certificate III in Individual Support (Ageing)

If a student completes all the theory units in this stream and does 120 workplacement hours in an aged care sector only, JTI will issue the student with a certificate with the following qualification (CHC33015 Certificate III in Individual Support (Ageing)).

  1. CHC33015 Certificate III in Individual Support (Ageing & Disability)

If a student completes all the theory units in this stream and does 60 workplacement hours* in an aged care sector and 60 workplacement hours* in a disability sector , JTI will issue the student with a certificate with the following qualification (CHC33015 Certificate III in Individual Support (Ageing & Disability))

*60 hours is the minimum requirement. However, the actual workplacement hours is determined by the facility.

We understand the industry and can assist you in finding Work Placement. The JTI Work placement Coordinator, JTI Trainers and the student will work collaboratively in securing a work placement.

  • Once you are marked satisfactory in the required units, you may apply for work placement by completing an online or manual work placement form at any of our campuses. You are able to indicate your availability and preferred location.
  • We endeavour to place you in an Aged Care facility and/or Disability facility of your choice, however we cannot guarantee this as availability in the Aged Care facility and/or Disability facility is also a factor.
  • Once you submit your form, all parties will work towards securing a place for you.
  • Remember, Aged Care facilities and/or Disability facility prefer students who are both flexible and reliable.
  • On average, it takes approximately 3 weeks to secure work placement in an Aged Care facility/Nursing home and/or Disability facility.

To attain your certificate you must complete both theory assessments and Work Placement.
There are certain requirements before attending work placement; you will be advised of these by your trainer.

Requirements for Work Placement

Students not working in the sector are required to complete 120 hours of work placement. The following are the pre-requisites for work placement:

  • Satisfactorily completed 4 units (Trainer's Discretion also applicable)
  • HLTAID003 Provide First Aid
  • HLTWHS002 Follow safe work practices for direct client care (Manual handling Simulation part)
  • Current National Police Check

Recognition of Prior Learning and Credit Transfer (RPL)
Recognition of Prior Learning is the process that recognises a student’s current skills and experience, regardless of where and when the learning occurred. Students may have existing knowledge and skills and these could be formally recognised and credited towards a qualification from JTI. For further information on RPL, please click here.

Possible Job Positions

  • Care Assistant / worker
  • Care Service Employee
  • Community Support Worker
  • Community Care Worker
  • Driver
  • Food Service Delivery
  • Home and Care Worker
  • Home and Care Maintenance Worker
  • In Home Respite
  • Accommodation Support Worker
  • Personal Care Giver
  • Personal Care Worker
  • Disability Service Officer (in some jurisdictions)
  • Community House Worker
  • Residential Care worker
  • Support worker

Career Pathway
This qualification has pathways for further study in:

  • CHC42015 - Certificate IV in Community Services
  • CHC42812 - Certificate IV in Community Services (Development and or Humanitarian Assistance)
  • CHC43015 - Certificate IV in Ageing Support
  • CHC43115 - Certificate IV in Disability
  • CHC52015 - Diploma of Community Services
  • CHC53315 - Diploma of Mental Health
  • HLT54115 - Diploma of Nursing

There are no pre-requisites to join this course.

Entry Requirements
The requirements for this course are:

  • An online application or written enrolment form
  • Successful completion of language, literacy and numeracy assessment
  • Pre Training Review
  • Unique Student Identifier (USI)
  • Identification Documents
  • A Photo ID
  • A completed self declaration form (Government Funded students only). This form will be provided by our staff upon enrolment.
  • Ability to obtain a Police Check (Note, if your police check have a previous conviction, you need to discuss this with a JTI trainer/Work placement Coordinator before enrolling in this course)

It would be preferred if you are under 25 that you have completed year 10. If you are over 25, you should have relevant work/life experience

If you are aged 17 years and below, we need further approvals before enrolling you in the course.

Language, Literacy and Numeracy Assessment:
Prior to course commencement, students will be required to undertake a pre-training review which includes a Language, Literacy and Numeracy (LLN) Assessment. This assessment is used to determine the student’s level of language, literacy and numeracy as well as students suitability for the specific qualification as required to complete the course and whether the student requires additional support. Students enrolling in face-to-face study will complete an additional LLN assessment on orientation day. Students wishing to complete their studies online will have a telephone interview with a JTI staff member. Students who are assessed as not having the required level of language, literacy and numeracy skills will be referred to external support networks to work with them on skill development in the required area/s. Students can re-apply for enrolment once they have developed skills in that area.

Some assignments that you will undertake may include:

  • Short Questions/Multiple Choice Questions/True or False
  • Case Studies/Scenarios
  • Research Activities/Project/Plans
  • Simulations
  • Observation at the work place by an Assessor
  • Third Party Observation by work place supervisor
  • Portfolio
  • Personal Journal

Assessment Submission
Assessments can be submitted via face to face classes or in the online learning environment. All students are encouraged to submit assignments online.

DeliveryApply nowEnquire

Blended Face to Face and Online Learning

Our face-to-face classes are delivered at several sites. Classes for the Individual Support (Ageing & Disability) course are held at a variety of times and locations to be convenient and flexible for today’s busy schedules. All our students have both face-to-face and online learning available to them. Students are to submit assessments online, which is available 24/7 and this minimises the time lapse between submissions, marking and feedback. We encourage our Individual Support (Ageing & Disability) course students to take full advantage of our e-learning for studying and submitting assignments. Classes are held regularly at various campuses in Melbourne. Campus timetables are updated every few weeks and are provided on request. Online support classes are held weekly and all students are welcome to access these.

Classes are held regularly at various campuses in Melbourne. Campus timetables are updated every few weeks and are provided on request. Online support classes are held weekly and all students are welcome to access these.

Modes of delivery

JTI students use a blended mode of learning which includes:

  • Classroom Based (face to face)
  • Online (online support classes held weekly)
  • Workplacement
  • Live online support classes

We have online live classes on a weekly basis. In these classes students are able to interact with a trainer and one another by asking questions and sharing experiences.

Delivery Venue

This course will be delivered at one of our campuses or a hired venue. Some students may take the option of attending weekly online classes. Work placement is undertaken at various industry facilities that are not related to Job Training Institute, hence, we are unable to guarantee work placement at a specific facility. Students will be advised of the venue of their work placement that they must attend as their course progresses.

Third Party Arrangements

Job Training Institute does not deliver this course through third party arrangements. We use brokers or agents for recruitment of students, but not for training.

Support Services Available

JTI is committed to ensuring that all students receive adequate learning support to ensure their full potential is reached, therefore, JTI ensures that:

  • The learning and support needs of all students is assessed upon entry into a course.
  • All students are aware of how to access the services they require to successfully complete their course.
  • Feedback is collected about JTI's provision of support services and the feedback is systematically collated, analysed and used to improve training services.

Support services available to all JTI students include:

  • The trainer is normally the first point of support. If the student is struggling with any training issues, or anything to do with their results and feedback, they should talk to their trainer for assistance.
  • If the student has an IT issue, they are to email for assistance
  • For certificates and statement of attainment, students are to contact the quality assurance department on
  • If students would like to access their records, they should contact the campus manager of their respective campus. Their contacts are
  • Any accounting issues, the students are to refer to
  • For work placement issues, students to contact:

For more information on support services look at JTI student support policy here.

What distinguishes us from other RTO:

  • Flexibility - Job Training Institute offers learning flexibility to students through blended learning of face-to-face and online modes. All our students have the choice of combining the two modes of learning.
  • Work Placement – Job Training Institute facilitates Work Placement for its students and a Work Placement Coordinator is always in handy to assist students with any work placement issues.
  • Student Support – Our trainers are always available and willing to assist students with their studies and assignments via several methods ranging from chat, email, phone calls, and one on one among others. Job Training Institute offers students weekly live online classes moderated by our skilled and seasoned trainers. We provide students with support in planning their individual learning plans.

Job Training Institute is responsible for the quality of the training and assessment in compliance with VET standards, and for the issuance of the AQF certification documentation.

JTI does not guarantee the following:

  1. That a learner will successfully complete a training product on our scope of registration. Learners need to put effort in their study and completion of assignments and JTI will provide the trainers and required resources to enable the learner successfully complete their study.
  2. A training product can be completed in a manner which does not meet the requirements of clause 1.1 and 1.2 of VET standards 2015 e.g in a shorter period of time that the AQF specifications.
  3. A learner will obtain a particular employment outcome where this is outside the control of JTI. JTI is a training organisation and has no control of employment outcomes.

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